Last Updated: March 2026
Welcome to Sendabox, a platform operated by Formula Systems LLC. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our B2B portals, or use the Sendabox Courier mobile application.
We collect information that you provide to us directly, including account registration details, business information, and billing data. For delivery operations, we collect end-customer data (names, delivery addresses, phone numbers) uploaded by our users. Through the Courier App, we collect real-time GPS location data during active delivery routes, device information, and digital proof of delivery (including photographs and digital signatures).
We use the collected information to provide, maintain, and improve the Sendabox platform. This includes dispatching and routing packages, generating automated electronic invoices (FEL), managing Cash on Delivery (C.O.D.) liquidations, and providing customer support. GPS data is used exclusively for route tracking and operational efficiency.
We do not sell your personal data. We may share information with trusted third-party vendors who assist us in operating our platform, such as Stripe for secure payment processing and financial liquidations, and certified providers for electronic invoicing.
We implement industry-standard administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.